Shipping charges are for the contiguous United States only, unless specifically stated on the item. We’re excited about expanding our business into other countries.
Premier Equestrian is located in the USA and most of our products are manufactured in the USA. If you decide to cancel after your order has been shipped, you will be responsible for all shipping charges, the 3% merchant Credit Card fee, and the 5% restocking fee. There will be a 5% restocking fee, if you cancel prior to shipping (this covers our handling costs). You may cancel your order at anytime prior to shipping. Just ask about the current production schedule upon placing your order. We are investing in additional resources to achieve our turn around goal. Larger orders (like jump courses) may require additional time. The challenge is that many of our products are built to order. Our goal is to ship all orders within 7 days.
We want you to be satisfied and we go to great lengths to make our customers happy. If the product being returned requires us to clean or repair it we will obviously ask you to pay for the work. If you are not satisfied with your products, for any reason, just return them to us within 30 days from the date of receipt, and we will cheerfully refund your money, less shipping charges, 5% restocking fee, and the 3% merchant Credit Card fee. Farm & Barn Premier Equestrian offers leading barn & stable products, from horse stall accessories & rubber stall mats to storage trunks & carts.
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